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    • Home
    • Services
    • Our Team
    • Fees and Insurance
    • Scheduling
    • FAQ
    • Resources
    • Contact
  • Home
  • Services
  • Our Team
  • Fees and Insurance
  • Scheduling
  • FAQ
  • Resources
  • Contact

Frequently Asked Questions

 

Where Does Dr. Montaser See Patients?

The majority of appointments are conducted via secure telehealth.

In-person appointments are limited and offered on select scheduled days, based on clinical appropriateness and availability.


Do You Take Insurance?


At this time, we participate with Blue Cross Blue Shield PPO plans only.


What If My Insurance Is Not Accepted by Your Practice?


For patients who are uninsured or who have out-of-network insurance plans, private pay services may be available.

Please contact our office for current private pay rates.


What Age Groups Do You See?


Our practice focuses on serving adolescents and young adults ages 12–25.

Younger children are seen selectively and on a case-by-case basis.


What Conditions Do You Treat?


We provide outpatient psychiatric care for adolescents and young adults experiencing common, non-emergent mental health concerns, including but not limited to:

  • ADHD
  • Anxiety and panic disorders
  • Mood disorders
  • Obsessive-compulsive disorder (OCD)

We are not equipped to provide emergency or crisis psychiatric services or intensive treatment programs.


What Should I Expect During the Initial Appointment?


During the initial appointment, we will complete a comprehensive psychiatric assessment and determine whether our practice is an appropriate fit.

At the end of the evaluation, we will discuss treatment recommendations and options, which may include medication management, brief psychotherapy, further testing or medical evaluation, or referral to other services as indicated.

Please note that an initial consultation does not guarantee ongoing treatment.


What Is Dr. Montaser’s Practice Approach?


Dr. Montaser provides evidence-based, individualized psychiatric care, with an emphasis on thoughtful assessment, medication management, and collaborative decision-making within a small practice setting.


What Languages Does Dr. Montaser Speak?


Dr. Montaser speaks English and Arabic.


Are There Any Services or Treatments Not Provided?


At this time, we do not offer the following services:

  • Child custody evaluations
  • Forensic or legal evaluations
  • Fitness-for-duty assessments
  • Disability evaluations
  • Emotional support animal certifications or letters
     

How Do I Schedule an Appointment with Dr. Montaser?


Please visit the Scheduling section of our website to submit an appointment request.

Submitting a request does not guarantee an appointment. All requests are reviewed to ensure appropriate clinical fit and availability before scheduling is confirmed.


How Do I Contact You If I Have Additional Questions?


For general, non-urgent questions, you may contact us by email at

info@capnorthtexas.com or leave a voicemail at 469-960-3861.

Email is the preferred method of contact. Messages are reviewed during regular business days.

Please do not use email to share confidential patient information.


Is This Practice a Good Fit?


We work best with adolescents and young adults seeking outpatient psychiatric care, including evaluation and medication management, in a small, intentional practice setting.

We may not be the best fit for individuals requiring emergency services, intensive treatment programs, or frequent crisis intervention.


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